Online Reputation Management Workshop
Date and Time
Tuesday Feb 23, 2016
3:00 PM - 5:00 PM PST
Location
Chamber Conference Room
Fees/Admission
$20 for members
$40 for non-members
Description
How to Protect Your Brand and Your Bottom Line from Negative Buzz: Online Reputation Management with Anne Marie Smith
Anne Marie Smith has over 30 years of experience as a successful business owner, consultant, and manager. She founded her first company, a high-growth technical communications firm, in 1995. The company was on Inc magazine’s “500 Fastest-Growing Privately-Held Companies” list for two years. She sold that company in 2005. Currently she is President of 60 Minute Strategic Plan (www.60minutestrategicplan.com), a company that helps small businesses problem solve and create strategic plans quickly and easily. She also owns AMS Consulting, a technical writing and instructional design practice with clients located across the US. Additionally, Anne Marie is the Program Manager and a coach for the Tahoe Tactical Team and a counselor for the Small Business Development Center (SBDC).
This workshop will:
- Provide insight into the challenges and opportunities presented by social review sites.
- Help you understand and adopt the basic principles and tools of online reputation management.
-Show you ways to manage customer feedback in social media and use it to guide improvements and attract new and repeat customers.