Knock-Your-Socks-Off Customer Service Workshop 2016
Date and Time
Wednesday Jun 15, 2016
1:00 PM - 5:00 PM PDT
June 15, 2016, 1pm - 5pm
Location
Tahoe Chamber Conference Room
Fees/Admission
$20 for members / $40 for non-members
Website
Contact Information
Anne Marie Smith, Business Coach Coordinator
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Description
Join professional Tahoe Tactical Team coach, Anne Marie Smith, and learn how to turn customers into raving fans who turn your business into a powerhouse of repeat custom that ultimately drives up those bottom-lines. Send your staff to ensure you enhance the skills of your whole team and never let there be a reason for a bad yelp review again. Not a business owner? Use the workshop to elevate your career with the highest level of customer service standards, and experience satisfaction in making sure you’ve done the best you can in the workplace.
Expect to discover techniques and phrases that make your customers feel valued, methods of managing difficult situations more effectively, and how to win over even the most stubborn of sales.
The Tahoe Tactical Team (TTT) provides help with all aspects of starting, running, and growing your small business at no cost. TTT services include developing a business plan, creating a marketing plan, proving knowledge and tools to help you become a smarter and more skillful business owner, and make your business more profitable.