• 5-Star Guest Service Program

  • Welcome to 5-Star Guest Service, a Tahoe Chamber training program! This short online training course teaches and encourages a community wide standard of excellent customer service. To begin the 5-Star Guest Service course please register here


    – The course works best on a desktop rather than a mobile device. Turn off pop-up blockers and make sure your browser is up to date before beginning. Make sure your computer meets the system requirements.

    – Once you’ve chosen which course to take, create your own sign-in information so you can return to finish the course later if needed.

    – You will be required to complete the course evaluation to receive your certificate.

    – If you have questions or need help, email us.


    As an employee of one of the area’s businesses, you are the most important part of customer service on the South Shore. We hope this program answers some of your questions and starts a dialogue between you, your boss and your co-workers to raise the standard of customer service in the South Shore. 

    Let us know if you have any questions about the program.

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